Privacy Policy

Effective Date: 1 August 2025
Last Updated: 1 August 2025

Your Guiding Light with Daphne ("we", "us", "our") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, join our programs, or work with us as part of our spiritual healing and mentoring services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

When you book a session, sign up for a course, download a free resource, or contact us, you may provide:

Name
Email address
Phone number (if provided)
Payment details (processed securely via third-party payment providers)
Personal notes or information you share during sessions

b) Sensitive Information

Our sessions may involve sharing information about your spiritual journey, emotional well-being, or personal circumstances. This information is treated with the highest confidentiality and is never shared without your consent, unless required by law.

c) Automatically Collected Information

When you visit our website, we may automatically collect:

Your IP address
Browser type and settings
Pages visited and time spent on our site
Cookies (small files to improve your browsing experience – see Section 6)

2. How We Use Your Information

We use your information to:

Deliver spiritual healing and mentoring services
Process bookings and payments
Respond to your messages and enquiries
Send you updates, resources, and relevant offers (you can unsubscribe at any time)
Improve our website, services, and customer experience

We do not sell, rent, or trade your personal information to any third parties.

3. Confidentiality in Sessions

All personal and spiritual information shared during private sessions, group circles, or mentoring calls is held in strict confidence. Notes taken during sessions are for your healing process only and are stored securely.

4. Data Storage and Security

We take your privacy seriously and use industry-standard measures to protect your information, including secure servers, password-protected files, and encrypted payment processing.

Your data is only retained for as long as necessary to provide services, meet legal obligations, or as you request.

5. Third-Party Services

We may use trusted third-party tools for:

Payment processing (e.g., PayPal, Stripe)
Email communication (e.g., Mailchimp, ConvertKit)
Website analytics (e.g., Google Analytics)

These providers have their own privacy policies governing how they handle your data.

6. Cookies

Our website may use cookies to:

Improve your browsing experience
Track website usage for improvement
Remember your preferences

You can adjust your browser settings to refuse cookies, but this may affect site functionality.

7. Your Rights

You have the right to:

Request access to your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communications

To exercise your rights, email us at info@guiding-light-healing.com

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Guiding Light Healing
Email: info@guiding-light-healing.com
Website: www.guiding-light-healing.com